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Quality Manager – Italy
Position: Quality Manager Italy
Reports to: Senior Quality Manager EURSAM / VP Operations EURSAM / EVP EURSAM.
Primary Objective: Design, manage and monitor the Quality Program for BMM Testlabs.
- Consult to the Company on quality issues.
- Maintain and control the revision and distribution of the Company’s Quality Manual and the Procedures and Standards manuals.
- Manage the Company’s customer complaints and corrective / preventive action processes.
- Manage the Company’s Internal Audit program.
- Perform Q.A. review of projects and invoicing as required.
- Ensure the quality of the Company’s work by advising on and monitoring adherence to the Company’s standards and procedures.
- Co-ordinate management review of the quality system through regular group Q.A. Meetings and the annual Management Review Meeting.
- Ensure the on-going education of staff and the dissemination of information in regard to quality related issues through the induction of new staff, meetings, discussion, and correspondence as required.
- Liaise with external standards and quality assurance organisations as necessary to assist with and further the Company’s quality objectives.
- Maintain the records and ensure the formalities are fulfilled as required by standard certification agencies to which the Company currently subscribes.
- Monitor staff in their adherence to the Practice’s Standards.
Key Performance Indicators
- Quality Accreditation is maintained.
- Administration Degree / National Diploma / Diploma or Equivalent
- 3 years experience in Quality Systems and knowledge of ISO Standards: ISO17025, ISO17020 and ISO17065 standards and Internal Auditing courses.
- Demonstrated skills and experience