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current job openings

Senior Operations Manager – South Africa

 

BMM Testlabs is seeking an experienced, dynamic, meticulous and hardworking Senior Operations Manager with a strong understanding of Business Operations, Sales, Project Delivery and Business acumen.  Must be a detail oriented and project deadline driven person to join our innovative, fast-paced Testing Laboratory environment.  Must achieve BMM’s professional strategy, growth and objectives for business Key Performance Indicators.

MAIN RESPONSIBILITIES (include, but are not limited to):

Target Achievement:

Achievement of key operational targets for Gross Margins, EBITDA and on-time project delivery for customer satisfaction which is key to your success in this role.

The Role:

  • The role will have an international reporting line along with key global interactions for project delivery.
  • Oversee and direct the activities of division managers in the achievement of business objectives.
  • Monitor revenue and expenditure in the operating divisions to ensure attainment of profit objectives.
  • Direct the activities for the achievement of short and long term business objectives, increased profit and market access.
  • Establish and coordinate the objectives, policies and programs within the context of the overall corporate plan where appropriate; recommend standards and set targets and quotas.
  • Monitor and appraise the performance of personnel in line with policies, procedures and roles.
  • Monitor customer service, invoices, payments and revenue recognition.
  • Ensure all the organisation’s policies, procedures and activities comply with the relevant Acts, Legal demands and Ethical standards.
  • Promote, review, engage and ensure the quality of the company’s work by advising on and monitoring the adherence to the company’s standard and procedures.
  • Ability to support all phases of the sales cycle: sales planning, revenue forecasting, generating sales opportunities, creating proposals and quotes, record keeping management of all NDA’s and Due Diligence.
  • Ensure client expectations are met with respect to project timelines and quality of service and deliverables.
  • May include travel to client meetings, gaming shows and conventions.
  • Run and participate in internal operational, sales and business planning meetings and planning sessions.
  • Provide internal and external oversight with Executive to manage and resolve day-to-day operational, delivery and customers issues.
  • Experience in financial management covering: CAPEX, OPEX, Revenue, Gross Margins and EBITDA.
  • Support the various annual audits that the business is subject to; ISO, Licensing, Financial, BBBEE etc.
  • Drive compliance to BBEEE level 7+ achievement annually.
  • Achieve Business Innovation.
  • Drive Recognition and Awards programs with all personnel.

MINIMUM REQUIREMENTS:

  • Have a relevant Bachelor’s degree, Diploma or equivalent; in Business, Business Administration, Technology or Science.
  • Have a minimum of 10 years of business operations management experience.
  • Skills in customer selling, business development and management in the gambling industry would be an advantage.
  • Candidate needs to be a vibrant individual that will adapt to the already-existing energetic and fast paced environment with excellent interpersonal, communication and decision making skills.
  • Excellent presentation skills, telephone and email etiquette.
  • Time management skills.
  • Ability to formulate, set and manage goals and objectives.
  • Ability to cope with high pressure levels and manage stress effectively.
  • Strong relationship building, account planning and process competence skills.
  • Be in possession of a valid driver’s license and valid passport and be willing to travel as and when required.
  • Be able to work extended hours or out of normal hours where required in an international company.
  • Will be required to obtain a gaming license within one or all of the gaming jurisdictions that BMM conducts business in. If you are requested to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

 

Submit your CV to bmmsaf.recruitment@bmm.com

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